Frequently asked questions

You tell Index92 what you need. It creates a plan, picks the right channel (phone, email, or web), and executes step by step. You approve actions when required and get full evidence — call recordings, email threads, confirmations — in one place.

Yes. Credentials are encrypted with AES-256 and used only during active execution with your approval. We never store or see your passwords in plain text. Every action requires your approval before it happens.

An operation is a single end-to-end task — for example, cancelling one subscription or disputing one charge. It can include multiple calls, emails, and follow-ups. Voice calls are counted separately within your plan.

Yes. You can stop any operation with one tap. You can also cancel your Index92 subscription at any time. No long-term contracts.

Index92 escalates when needed — different tone, different channel, or follow-up until resolved. You stay in the loop and can approve or adjust the approach at any time.